Questions about our blue login badge? You've come to the right place!
The badge is meant to be a quick way to login to your site. Simply click on it to login to your Sumo installation. If you would prefer to hide the badge, you can do this also. Just sign in on sumo.com/sites instead.
Hiding the Sumo Badge
1 To keep the Sumo badge from appearing on your site, login to your Sumo installation. Click the Profile icon in the upper right hand corner and select Settings.
2 Select the Badge tab.
3 Under the section Badge location, open the dropdown menu and select Hidden.
4 In order to make the badge display again, simply choose any option besides Hidden.
Logging in without the Badge
If you need to log into Sumo after hiding the Login Badge you have a few options:
1 Log in through sumo.com/sites and click the Manage button to the right of your Sumo Site
2 Direct URL Access: Add /#/sumome/app/login to the end of your website's URL (e.g. https://sumo.com/#/sumome/app/login)
If nothing happens, then Sumo is not installed on that page!
3 Secret handshake: Open up your website in a browser, click on any white/empty space on the page. Now type: sumo<up-arrow-cursor-key> (so "sumo" and then the up arrow on your keyboard)
4 The Sumo Chrome Extension (Chrome Only): After installing, go to your website where Sumo is installed and click on the blue Sumo icon to login.