Disabling Custom Forms in Legacy Email apps

If you're seeing the following message, it means you have something entered into your Custom Form tab.


Simply click on the "Advanced" tab on the left-hand side. Then delete everything in your Custom Form field. If it's blank, your Design tab will go back to normal mode.

On occasion we have users who experience an issue where they cannot disable their Custom Form and all they can see is "Custom Form" showing up in place of their Popup or Smart Bar. This is caused when your theme has a conflicting JavaScript or jQuery code that is forcing empty input fields to populate with their value. You will need to find this script and disable it or modify it to not do this.

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